INFORM Safety (Information and Reports Manager) is a reporting and data visualization tool included with the PrePass bypass service, built by HELP Inc. It transforms complex FMCSA government data into user-friendly dashboards, helping motor carriers understand their ISS score (the metric that determines bypass eligibility), track violations, coach drivers, and maintain weigh station bypass privileges.
It pulls from 100+ data sources including CVIEW/SAFER carrier records — the most robust fleet safety database in the industry. Accessed through the PrePass customer portal alongside Equipment Management, Transponder Management, and Reports.
MCMIS — Motor Carrier Management Information System
OOS — Out of Service
AVI — Automated Vehicle Identification
CVIEW/SAFER — Carrier data record systems
TSP — Telematics Service Provider
The Seven BASICs
1 Unsafe Driving
2 Crash Indicator
3 Hours-of-Service (HOS)
4 Vehicle Maintenance
5 Controlled Substances/Alcohol
6 Hazardous Materials
7 Driver Fitness
CSA scores are calculated from roadside inspections, crash reports, and violations over a 24-month window. Lower = better. High scores lead to audits, higher insurance premiums, lost business with shippers, and delays at inspection sites.
Real-World Case Studies
Case Study
Beneficial Cartage — Root Cause Discovery
Carrier unable to participate in bypass programs due to high ISS score. Used INFORM Safety to uncover three specific root causes, providing a roadmap for improvement.
Case Study
Sharptown Trucking — HOS Trend Analysis
Compared HOS violation trend lines with internal records. Discovered drivers were already behind schedule at dispatch — led to management-level corrective actions.
Case Study
Donamy Transportation — Visual Driver Coaching
Used the Google Earth photo function and visual tools to prepare driver meetings and introduce new hires to bypass benefits without complex government jargon.
Case Study
Empire Warehouse — 25+ Year PrePass Customer
Denver, CO. 14 drivers, five Rocky Mountain states. Customer since 1993. Up to 45-minute savings per weigh station.
"Whenever we call PrePass with an issue or we have any questions, we get answers quickly. They've been honest and open with us over the years."
Related Products Agents Should Know
INFORM Tolling
Separate product, same portal. Data analytics for managing PrePass Plus toll transactions. Features toll visibility across agencies, user-defined fraud alerts (high-volume charges, unassigned devices, restricted areas), and annual financial reporting comparing spend to cash toll rate.
PrePass Safety ALERTS
Real-time audible and visual notifications via the PrePass Mobile App. Categories: Parking (select states), Road Restrictions (brake checks, steep grades, truck ramps), Traffic (congestion, work zones), Weather (winter hazards, flooding, wind). Works nationwide, integrates with TSP apps.
Bypass Basics — Quick Reference
How it works: AVI identifies truck → valid credentials + good safety record → Weigh-in-Motion → green bypass signal
Must pull in if: red light on transponder, app says "Pull In," or no signal received
Random pull-ins: all fleets subject to them — maintains system integrity
Transponders: PrePass (top of windshield), Fusion/ElitePass (bottom), Mobile App (floor/dash/windshield)
Florida Ag Interdiction: non-ag carriers need PrePass Ag service to bypass
PrePass by the Numbers
45K+Fleets
550K+Trucks
250M+Gallons Saved
$600M+HELP Inc. Investment
Source Inventory
What we collected
VideoVideo2 YouTube videos — Product overview + detailed functionality. CC transcripts + AI summaries captured.
PDFInformSAFETY.pdf (11 pages) — Marketing doc with UI screenshots of dashboard, heat maps, data table, satellite view.